The High-Volume
Cloud Dialer for Modern Teams

Replace legacy systems like Vicidial with a scalable, AI-ready platform. Use our premium global VoIP network or Bring Your Own Everything.

99.99% Uptime
SOC2 Compliant
Global Low Latency
System Active
Throughput
10k+
Concurrent Calls
Efficiency
40%
Avg. Cost Reduction
Reliability
99.99%
SLA Guarantee
Latency
< 200ms
Global Average

The Hub for Your Comms Stack

We provide premium Tier 1 VoIP routes globally. Or Bring Your Own Everything if you have existing contracts. The choice is yours.

Global VoIP Network
Premium Tier 1 Routes
BYOC Ready
Connect any VoIP provider

DialogConnect

High-Volume Voice Engine

Processing Calls
BigQuery
Live data streaming
Cloud Storage
Sync recordings instantly
Gemini / AI
3rd party analytics
Complete Control

API-First Power,
UI-First Simplicity.

While our infrastructure runs headless, our dashboard gives you full visibility. Monitor active campaigns, manage agents, and configure routing rules—all in real-time.

Unlimited Users

Invite your entire team with granular permissions.

Routing Rules

Configure complex call flows with a few clicks.

app.dialogconnect.com/dashboard

Campaign Overview

Real-time performance metrics

System Active
Active Calls
1,248
+12% vs last hour
ASR Rate
42.8%
Avg Duration
2m 14s
Target: >1m 30s
Live AgentsShowing 3 of 142
AG
Agent 1
On Call • 04:12
Connected
AG
Agent 2
On Call • 04:12
Connected
AG
Agent 3
On Call • 04:12
Connected

Why Switch from Legacy Dialers?

Stop struggling with hardware servers, clunky interfaces, and rigid contracts. Upgrade to the modern cloud dialer built for scale.

Legacy Dialers

Vicidial, ConnexOne, etc.

  • Requires hardware servers or complex hosting
  • Expensive per-seat licensing fees
  • Outdated, difficult-to-use interface
  • Locked into their expensive carrier rates
  • Limited data access & weak reporting
MODERN CHOICE

DialogConnect

The Cloud Dialer

  • 100% Cloud-native, instant setup
  • Pay only for what you use (usage-based)
  • Modern, intuitive UI anyone can use
  • Premium VoIP Routes OR Bring Your Own Everything
  • Full data ownership (BigQuery streaming)

Everything you need to
scale voice operations

A complete toolkit for high-volume sales teams and developers. No per-seat fees. No hidden limits.

Bring Your Own Carrier (BYOC)

Connect your existing VoIP carriers directly to DialogConnect. We don't mark up your minutes. You pay your carrier directly, giving you complete control over call quality and costs.

Global Carrier Connectivity

Granular CDRs

Get raw, developer-grade access to every call event. Track SIP codes, MOS scores, and carrier costs in real-time.

call_log.json2KB
{
  "call_id": "c_8f92a1b3",
  "timestamp": "2024-03-15T14:30:00Z",
  "direction": "outbound",
  "carrier_id": "trunk_twilio_us_east",
  "sip_response": 200,
  "duration_sec": 145,
  "billable_sec": 150,
  "cost": 0.0125,
  "quality_metrics": {
    "mos_score": 4.2,
    "jitter_ms": 12,
    "packet_loss": 0.01,
    "pdd_ms": 450
  },
  "termination": {
    "code": "NORMAL_CLEARING",
    "party": "callee"
  }
}

Developer First

Webhooks for everything. Trigger CRM updates, Slack notifications, or custom workflows instantly.

POST/v1/webhooks
{
  "event": "call.completed",
  "duration": 124,
  "disposition": "sale"
}

AI-Powered Detection

Our AMD (Answering Machine Detection) filters out voicemails with 99% accuracy, ensuring your agents only talk to real humans.

AI Waveform
Developer First

Integrated in minutes,
not months.

Our API is designed for developers who need control. Manage calls, campaigns, and agents programmatically. Receive real-time webhooks for every event.

1

Get your API Key

Sign up and generate your sandbox keys instantly.

2

Configure Webhooks

Point our events to your endpoint for real-time updates.

3

Go Live

Scale from 1 to 10,000 concurrent calls without config changes.

bash
curl -X POST https://api.dialogconnect.com/v1/calls \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+15550123456",
    "from": "+15550123457",
    "webhook_url": "https://your-app.com/webhooks",
    "ai_agent_id": "agent_123xyz"
  }'

Stop paying per seat.
Start paying for performance.

Most dialers charge $50-150 per agent. We charge a flat platform fee. You keep the difference.

USD ($)ZAR (R)
10

Unlimited users included in platform fee.

5,000

Estimated usage across all agents.

Included in Platform Fee:

  • Unlimited Seats
  • Campaign Management
  • Real-time Analytics
  • Premium VoIP Routes
  • Bring Your Own Everything
  • API Access
Competitor Cost
$990.00
DialogConnect Cost
$149.00
Estimated Monthly Savings
$841.00

*Based on average competitor pricing of $89/seat and marked-up telephony rates.